For the purpose of these Terms and Conditions, the terms “we,” “us,” “our” refer to Dhaswika Detergents, the parent company of the brand Egret, whose registered and operational office is located at:
H.No 5-5-35/17/1, Plot No. 71, MTR Nilayam, Prasanth Nagar, Kukatpally, Medchal-Malkajgiri District, Telangana, 500072.
Email: reachus@dhaswikadetergents.com
Phone: 9949250732
The terms “you,” “your,” “user,” “visitor” refer to any natural or legal person visiting our website and/or purchasing our products.
1. General Terms
By using our website and/or purchasing from us, you agree to comply with the following Terms & Conditions:
- The content on this website is subject to change without notice.
- We do not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information or materials on this website for any particular purpose.
- You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any materials or products on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information meet your specific requirements.
2. Intellectual Property
All material contained on this website — including design, layout, look, appearance, and graphics — is owned or licensed by Dhaswika Detergents. Reproduction or distribution is prohibited without written consent.
All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website.
3. Unauthorized Use
Any unauthorized use of the website, its data, or product information may give rise to a claim for damages and/or be a criminal offense.
4. External Links
Our website may contain links to other websites for additional information. These are provided for your convenience, and we do not endorse the content of linked sites.
5. Governing Law
Any dispute arising out of or relating to the use of our website or products shall be governed by the laws of India.
6. Payment & Authorization
We are not liable for any loss or damage resulting from the decline of authorization for any transaction, including instances where a cardholder has exceeded preset limits agreed with their bank.
Shipping & Delivery Policy
Orders are shipped through registered courier companies or India Post.
- Orders are shipped within 0–7 days of confirmation, subject to courier company norms.
- Delivery times depend on the buyer’s location.
- Once dispatched, tracking details are shared via email.
- We are not responsible for courier delays once the parcel is handed over.
For any delivery-related assistance, please contact us at reachus@dhaswikadetergents.com or 9949250732.
Cancellation & Refund Policy
We follow a liberal cancellation policy to support our customers.
- Cancellations are accepted within the same day of placing the order, provided shipping has not been initiated. We do not accept cancellations once the shipping has started.
- Damaged or defective items must be reported within the same day of receipt.
- If a product does not match the description, please report it to our customer service team within the same day.
- Approved refunds will be processed within 3–5 working days.
Contact Information
Company Name: Dhaswika Detergents
Brand: Egret
Registered Address: H.No 5-5-35/17/1, Plot No. 71, MTR Nilayam, Prasanth Nagar, Kukatpally, Medchal-Malkajgiri District, Telangana, 500072
Phone: 9949250732
Email: reachus@dhaswikadetergents.com